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How amazfut Handles Your Personal Data

Your account data, wallet details, and session activity are handled with care — this page tells you exactly what we collect, why we collect it, and what you can do about it.

Account data protectedDANA, OVO, GoPay wallet data handled securelyYour rights clearly statedContact us to request changesIndonesia-focused privacy approach

Explore the Lobby Read FAQ

What Data We Collect and Why

amazfut Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with amazfut, we collect the information needed to run your account — your name, contact details, and the payment method you choose, whether that is DANA, OVO, or GoPay. We also log session activity and device type to keep your account

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working correctly and to detect unusual access. We do not sell your personal data to third parties. Payment transaction records tied to your DANA, OVO, or GoPay wallet are retained only as long as needed for account management and any applicable legal obligations in your region.
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Cookies and similar tracking tools are used on our site to remember your session and improve how the lobby loads on your device. You can adjust cookie preferences through your browser settings at any time. If you use a third-party wallet like GoPay or OVO, their
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own privacy terms also apply to the transaction side of any payment you make. We process your data only for account operation, fraud prevention, and service communication. Nothing more.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access, correct, or delete your personal data, or if you have any questions about how we handle your information, our support team is here to help. Reach out through any of the channels below and we will respond to privacy-related requests as a priority.

Team online

Email Support

Send your data request or privacy question to our support email. We aim to respond within a reasonable timeframe and will confirm receipt of your request.

Live Chat

Open the live chat widget inside your account dashboard to speak with our support team directly about any privacy concern or account data question.

Account Help Centre

Log in to your amazfut account, head to the Help section, and submit a privacy or data request ticket. Your submission is tracked and visible in your account.

DATA HANDLING DETAIL

How We Protect and Manage Your Data

We have built specific processes around the four areas that matter most for your privacy — how your data is secured, how long we keep it, how cookies work on this site, and how you can request changes. Players in Makassar and across Indonesia can reach our support team through any channel listed above to exercise their data rights.

Account Security

Your account is protected by encrypted login sessions and OTP verification on each new device sign-in. We flag unusual access patterns automatically and may prompt re-verification to protect your data.

Data Retention

We keep your account data only as long as your account is active or as required by applicable local law. Once you close your account, personal data is deleted or anonymised within a reasonable period.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby loads on mobile. You can disable non-essential cookies in your browser without losing account access.

Requesting Changes

You have the right to access, correct or request deletion of your personal data. Submit a request via live chat or the Help Centre ticket system and we will process it according to our policy timelines.

Common Questions About Your Privacy

Below are the questions we hear most often about how your data is collected, stored and managed on amazfut. If your question is not listed here, contact our support team directly through the channels above.

We collect your name, contact information, and the payment method you register — DANA, OVO, or GoPay. We also log your device type and session activity to keep your account running correctly.

Your wallet transaction data is not sold to third parties. The wallet provider — DANA, OVO, or GoPay — processes the payment side under their own privacy terms, and we retain only the record needed for your account.

Log in to your account, open the Help Centre, and submit a data access or deletion request. You can also reach us via live chat. We will confirm receipt and process your request in line with our policy.

We use session cookies for login continuity and analytics cookies for lobby performance. Non-essential cookies can be disabled through your browser settings without affecting your ability to log in or deposit.

After account closure, we delete or anonymise your personal data within a reasonable period, except where local law in Indonesia requires us to retain certain records for a defined time.

Contact our support team immediately via live chat or the email address in the Help Centre. Privacy concerns are treated as a priority and escalated to the relevant team for review and response.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How amazfut Handles Your Personal Data

Reach Us About Your Privacy

Email Support

Live Chat

Account Help Centre

How We Protect and Manage Your Data

Common Questions About Your Privacy

01 What personal data does amazfut collect when I open an account?

02 Is my DANA, OVO, or GoPay transaction data shared with anyone?

03 How do I request access to or deletion of my personal data?

04 Does amazfut use cookies, and can I turn them off?

05 How long does amazfut keep my account data after I close my account?

06 Who can I contact if I think my data has been mishandled?

Privacy Policy

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